35 app Responsible Gaming Policy
Enjoy entertainment within your limits. 35 app believes that a healthy, controlled gaming experience is what brings genuine enjoyment. Our responsible gaming guidelines are here to help you stay informed and safe.
Core Guidelines for Safe Entertainment
At 35 app, we believe gaming should be a source of enjoyment, not stress. Following the guidelines below will ensure your experience remains positive at all times.
Adults Only
35 app strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration, and additional identity documents may be requested in cases of doubt. Keeping minors away from gaming is part of our social responsibility. If there are underage members in your household, keep your account credentials private. We enforce this rule strictly in accordance with the laws of Bangladesh.
Setting a Budget & Limits
Set a clear budget for yourself before you start gaming and never exceed that limit. Only spend money that you can afford to lose without it affecting your daily life. It is wise to set separate limits for each day, week, or month. Regularly review your total spending in BDT and reduce your limits if needed. Remember, gaming is a form of entertainment — not a source of income.
Time Management
Spending excessive time gaming can be harmful to your mental health. Set a specific time limit before each session and take a break when that time is up. Make sure you balance your time fairly between family, friends, and work. Playing for long stretches without a break reduces concentration and decision-making ability. Take regular breaks, go for a walk, and spend time on other hobbies.
Manage Your Emotions
Placing more bets out of anger or frustration after a loss is extremely risky — this is known as "chasing losses" and should be avoided. Refrain from gaming when you are feeling stressed, sad, or lonely. Be careful not to exceed your limits in the excitement following a win. Gaming is never a solution to emotional problems; in fact, it can make them worse. Gaming with a calm and clear mind makes the experience far more enjoyable.
Self-Exclusion Feature
If you feel that gaming is getting out of your control, please reach out to us. 35 app can temporarily suspend your account for a specified period upon your request. Using this self-exclusion feature is not a sign of weakness — it is a sign of self-awareness. Use the break to recover and seek professional help if needed. We always place your well-being above entertainment.
Think About Your Family and Loved Ones
If gaming starts to negatively affect your family relationships, work, or studies, that is a warning sign. Talk openly with your loved ones and take their concerns seriously. Family members often notice a problem before we do. If any relationship is being harmed by gaming, seek help immediately. A healthy family life and entertainment can coexist as long as boundaries are respected.
Recognize the Signs of Problematic Gaming
If you notice any of the following signs in yourself, take a break immediately and seek support. Acknowledging the problem is the first step toward solving it.
- Repeatedly spending beyond your set budget and being unable to stop yourself.
- Chasing losses by placing more bets to recover lost money, only to lose even more.
- Lying to or hiding things from family or friends about your gaming.
- Neglecting work, studies, or family responsibilities in favor of gaming.
- Feeling restless, irritable, or anxious when not gaming.
- Borrowing money or draining savings to fund gaming.
How to Get Help
35 app Support Team
Contact us for any concerns or if you need support. Our team will be by your side and help you take the necessary steps. Email: [email protected] — we typically respond within 24 hours.
Seek Professional Advice
Gaming addiction is a recognized mental health condition, and seeking professional help for it is completely normal. Reach out to mental health specialists and counselors in Bangladesh. Support is available through the National Mental Health Helpline and the mental health departments of local hospitals.
Account Limits & Suspension
You can contact us at any time to set deposit, wagering, or time limits on your account. You can also request a temporary or permanent account closure if needed. We action these requests quickly and without question.