35 app Privacy Policy

35 app collects your name, email address, mobile number, and date of birth when you create an account. This information is essential for verifying your identity and securing your account. We also automatically collect technical information about your device type, operating system, and browser. For BDT transactions, necessary payment method details are stored securely. We analyze your platform usage patterns and preferences to further improve your experience. Identity verification documents required under Bangladesh law may also be requested in specific cases.

Collected information is primarily used to manage your account, process transactions, and provide customer support. By analyzing your usage patterns, we continuously improve the platform's performance and security. Data is used in automated security systems to detect and prevent fraudulent activity. With your consent, we may notify you about relevant offers and updates. Usage patterns are monitored to ensure responsible gaming, and support is provided when needed. We never sell your information to third parties for marketing purposes.

35 app does not sell, rent, or exchange your personal information to any third party. Only the necessary information is shared with trusted payment gateway partners for payment processing, and they operate under strict confidentiality agreements. Information may be provided in response to lawful requests from legal authorities in Bangladesh. Limited information may be shared with regulatory bodies to prevent fraud and ensure security. Our technology service providers have access only to the information necessary to operate the platform. We always follow a minimum data principle in any instance of data sharing.

We use industry-standard SSL encryption technology to protect your data, keeping it fully secure during transmission. Sensitive information stored on our servers is protected with advanced encryption algorithms. Multi-layer firewalls and intrusion detection systems are active to prevent unauthorized access. Our security team monitors systems 24/7 and takes immediate action in response to any unusual activity. We ensure system security through regular security audits and vulnerability assessments. You are advised to use a strong password and keep your login credentials confidential to protect your account.

35 app uses cookies to enhance your browsing experience by storing your preferences and session information. Essential cookies are necessary for the platform's core functionality and cannot be disabled. Analytical cookies help us understand how users interact with the platform, supporting service improvements. You can manage or delete cookies at any time through your browser settings. We do not use third-party advertising cookies, and your browsing history is not shared externally. Disabling cookies may limit some platform features, but core services will remain usable.

You have full control over your personal information, and we respect that right. You may request to view, correct, or update your stored information at any time. In certain circumstances, you may request deletion of your data, which we will fulfill within the limits of our legal obligations. The option to opt out of marketing communications at any time is available in your account settings. You also have the right to object to the processing of your data, and we will give such requests due consideration. Data-related requests are generally processed within 30 business days.

For any questions or concerns regarding the privacy policy, please contact us at: [email protected]. We generally aim to respond within 24–48 hours. This privacy policy may be updated from time to time, and you will be notified of any significant changes. The latest version of the policy will always be available on this page, along with the date of any changes. Continued use of the platform will be considered as your acceptance of the updated policy. We are always committed to protecting your privacy with full transparency.